How to Troubleshoot a XP Bluetooth
Modern Bluetooth technology gives computers the ability to connect wirelessly to different pieces of hardware. This could be anything from a wireless mouse to a printer or even another computer. However, there are times while using Microsoft Windows XP, when the Bluetooth function does not work properly. Luckily troubleshooting the problem is not too difficult
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Instructions
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Click "Start," "Control Panel" and "Hardware and Sound." This will bring up a list of options. Select "Bluetooth." Select the piece of hardware you are not connecting to and click "Remove." Once this has been done click "Add," followed by pressing the "Reset" button on the device. Check "My device is setup and ready to be found." Click "Next" twice and follow the prompts of the connection wizard to finish the setup. Perform these steps if the computer is having trouble detecting the Bluetooth device.
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Look to see if the computer and the device are communicating back and forth. If this is not happening click "Start," "Control Panel," "Hardware and Sound," followed by "Bluetooth." Select the "Options" tab click "Allow Bluetooth devices to connect to this computer," than click "OK." This should correct the problem. Perform these same steps if the Bluetooth device is having trouble connecting to the computer.
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Plug a corded keyboard and mouse into the computer if the Bluetooth mouse and keyboard are not functioning properly. To correct this issue, go to the Bluetooth options menu by clicking "Start," "Control Panel," "Hardware and Sound," and lastly, "Bluetooth." Select the keyboard or mouse that is not working and click "Remove." Select "Add" and press the "Reset" button on the keyboard or mouse that isn't functioning properly. Select "My device is set up and ready to be used." Now follow the rest of the connection wizard's prompts to finish the setup of the keyboard and mouse.
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Determine if the connection speed is slow between the device and the computer. It will appear slow if the actions are delayed between the two devices. This can be contributed to the device being almost out of range of the computer's Bluetooth. Move it in closer and see if this corrects the issue. Move away all interference from the Bluetooth device. These are items like a remote control or microwave. These particular devices give off radio frequencies which can interrupt the Bluetooth signal. Also make sure other devices aren't trying to connect to the Bluetooth device. When multiple computers are attempting to connect to a device, this can slow down the process.
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