How to Review a Life Insurance Policy Claim
Life insurance companies have similar processes in place when they are notified of the death of an insured individual. They will gather as much information that is possible from you and other sources to determine if the claim is valid before paying any policy benefits. Reviewing a claim is done by the life insurance company, but there are steps to take and things you should know before you submit the claim.
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Instructions
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Contact your life insurance company to notify it of the death of the policyholder. You will then be given information about how the claim will proceed and the forms that will be needed.
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Complete and return the required forms to the insurance company. Forms can include a proof of death, a certified death certificate and a preference affidavit if no beneficiary is specified on the policy.
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Obtain information about how the claim process will progress. This will include what to expect while the life insurance company is reviewing the claim and if any support services are available for family members.
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When you have provided all required information to the life insurance company, a claims specialist will review your claim. The claims specialist will notify you by phone or letter that your claim is being reviewed and will request any additional information needed.
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You will be notified once the claim review process has been completed and that your claim has been reviewed objectively and thoroughly. When the claim has been approved, you will receive benefits, depending on who was designated in the policy.
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Tips & Warnings
Make sure all required paperwork has been completed including the "proof of death" form required by nearly all life insurance companies.
Life insurance companies have a limited amount of time, by law, to make a determination about your claim and normally act expeditiously. Still, some claims may fall through the cracks.
