How to Troubleshoot GE Refrigerators

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General Electric refrigerator models include the top freezer, bottom freezer, side-by-side and compact. To fix a minor problem, you can use basic troubleshooting techniques for GE refrigerators before contacting the manufacturer for service. For information on your GE fridge, refer to your owner's manual.

Things You'll Need

  • Household fuses
  • Light bulbs
  • Filter cartridge
  • Petroleum jelly
  • Washcloth
  • Check the settings of your GE refrigerator if it will not operate. For instance, you may need to wait for the defrost cycle to end--it typically lasts half an hour. Also, check the temperature controls to make sure the freezer and refrigerator compartments are set at the level you want. When you change the temperature, you need to wait at least 24 hours to the adjustment to take full effect.

  • Make sure that the refrigerator is receiving power. The plug should be pushed firmly into a working wall outlet. If you suspect that the outlet is the cause of power failure, reset the circuit breaker in your home and replace any necessary household fuses.

  • If the ice maker or water dispenser are not working, determine if the water supply is properly hooked up. The freezer compartment also needs to be cold enough before ice can be produced. If ice cubes are stuck in the ice maker, turn off the ice maker and remove the cubes. You can then turn the power back on. If the cubes are small or hollow, you may need to replace the filter cartridge.

  • Clean the gaskets of the fridge if the door does not open and close properly. Use a washcloth to wipe away any debris that has built up on the gaskets, then apply a thin layer of petroleum jelly.

  • Replace any blown bulbs if the lights do not turn on inside your fridge. Unplug the appliance and remove the bulb once it is cool. Use a replacement bulb that is the same wattage.

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