How to Become a PC Technician
A PC technician's job can vary from providing phone or on-call support, troubleshooting network problems, fixing software or building and repairing hardware. Some PC technicians even fix point-of-sale machines in retail stores and ATMs. There's lots of opportunity, but the job market is flooded with competition for computer-related positions. To be a successful PC technician, you will need to gain a competitive edge. With the proper skills and education, you can prosper in this field.
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Instructions
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Take a course. Most computer repair positions require college education, but you might get lucky and find a position based on relevant experience and skill. Some PC technician positions require a bachelor's degree in computer science, while others may require an associate's degree. Have that education on your resume and prospective employers will know that you have acquired some knowledge and ability.
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Study PC hardware and software configuration. Learn how to fix software errors, install and uninstall software and troubleshoot devices. Talk to other PC techs on forums when you or someone you know encounters computer errors, and research how to fix them. Familiarize yourself with the hardware components of computers. Practice putting together and taking apart old, spare computers.
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Obtain CompTIA A+ certification, an important entry-level certification widely recognized by Microsoft, Hewlett-Packard, Cisco and Novell. Having the A+ certification signifies that you are capable of installation, preventive maintenance, networking, security and troubleshooting. The A+ examination requires at least 500 hours of hands-on experience with computer technology, networking and security as well as demonstration of professional behavior and communication. Investigate other certifications such as N+ (CompTIA's networking certification), MCP (Microsoft Certified Professional) and CCNA (Cisco Certified Network Associate). The A+ and N+ certifications cost around $200, CCNA is around $500 and MCP costs $500 to $1,000.
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Market your skills and apply for jobs. Check major job sites aimed at tech positions, like Dice. Apply at local PC repair shops and call centers. Look for internships in IT departments in a variety of industries.
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Network as much as possible. Word of mouth is a powerful thing. Social networking sites such as Facebook can be a great place to meet other people in the IT business as well as prospective clients or employers. Join online or local IT groups. Volunteer to fix computers for free or a reduced rate for certain individuals (such as elderly or low income). Keep in touch with fellow students or business contacts made through internships. Go to local IT conferences or meetings and hand out your business card or contact information.
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Tips & Warnings
As most job applicants will have similar training and/or certifications, "soft market" your other strong points during interviews (such as problem solving, customer service or upselling). The U.S. Bureau of Labor Statistics says the employment outlook for PC technicians and system administrators is expected to increase much faster than other professions.
References
Resources
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