How Do I Cancel My AOL Subscription?

When it comes to Internet service providers, you may be using America Online (AOL) but have found other companies with better service or better pricing. Whatever your reasoning behind changing companies, you will need to cancel your current AOL subscription. This process will only take a few moments.

Things You'll Need

  • Telephone
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Instructions

    • 1

      Call America Online at 1-888-265-8008.

    • 2

      Tell the customer representative you are looking to cancel your current service.

    • 3

      Ask for a cancellation number. This is a number generated by the company when a service is canceled. Write this number down. It may be useful in case AOL tries to continue billing you.

    • 4

      Contact your new Internet service provider and set up a time you can begin using their service. You will most likely want this service to start before the AOL subscription shuts off so you won't be without Internet service.

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