Things You'll Need:
- open, mind, thinking, planning
-
Step 1
Step One: Decide to meet face to face with the difficult person. Do not ask anyone to come with you; just you.
-
Step 2
Step Two: Take time to write down some specific notes on what bothers you about the person and how you’re going to handle it when you speak with him or her.
-
Step 3
Step Three: Make a list of reasons, events where this person was obnoxious or unprofessional and list what you want to say in your defense, should you need to when talking with him or her.
-
Step 4
Step Four: In addition, write down disagreements and reactions that this person may have with what you have to say. Put down anything you think this person may object to or negative actions that the discussion may draw from him or her…
-
Step 5
Step Five: Arrange a meeting—someplace where you won’t be interrupted. The best place would be a place where you will feel in control—such as your home, your workplace or a neutral area such as a quiet restaurant..
-
Step 6
Step Six: The Meeting. Begin what you want to say and when you’re talking, be sure to keep eye contact. Explain as best as you can, how you feel and why you feel the way you do. Then, listen to what the other person has to say. Hold fast to what you believe; don’t waver and agree with the other side. When necessary, use your solutions that you wrote down.
Continue on expressing how you feel and why you want change.
Do not give up your argument presentation. Keep communicating and listening until you have the desired results—change in the other’s behavior.
