Medical billing information can be complex and confusing. Physician offices may sometimes require you to submit a bill directly to your insurance. Billing errors, claim denials or other service related questions are also reasons you may need to directly submit billing information to your insurance provider. Insurance companies process thousands of claims each day. Providing accurate information to your insurance company will ensure quicker payment and resolution of any questions that may hold up reimbursement.
Obtain an original copy of the billing statement that needs to be submitted to your health insurance company. As long as the information is clearly marked on your bill, you can submit a request to your insurance provider for more than one physician service or visit.
Find the correct address to send a letter to your insurance provider. This information can usually be found on the back of your insurance card. Some insurance providers allow online submission of health insurance claims. However, most insurance companies require an original copy of the billing from your physician's office, so regular mail may be the best option.
Address a letter to your insurance company directly to the attention of the claims department. Clearly note this on your letter and on the front of your envelope. This small step will ensure your letter goes directly to the appropriate department at your insurance company.
Include the reason why you are sending this letter to the claims department. For example: "I have paid my bill to Dr. Smith and I am submitting this information for reimbursement."
Add the dollar amount of bills you are submitting. This is particularly important if you are submitting for a reimbursement for more than one physician service in this letter. For example: "This reimbursement should include $ from Dr. Smith, $** from Dr. Jones and $** from Dr. Anderson."
Provide clear information on your insurance policy. This should include the policy holder's full name, your company name, group policy number and individual policy number.
State the name and address that your insurance company should send the reimbursement to. Provide your phone number in case they need to contact you for any questions.
Make a copy of all documents for your personal records. Attach a copy of the bills you are submitting to your letter and mail everything to your insurance company.