How to Change Management in Childcare Services
Childcare is a heavily regulated industry with rules and laws at the national, state and county levels. The heavy regulation is due to the nature of what is being protected: children. For this reason, handling a change in management for childcare services is challenging. While there is no specific procedural guideline, you might be questioned on your motive and justification for the change should issues arise. Mitigate your risk for issues by sticking to a plan of action. Your main goal is to make the process seamless for the children.
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Instructions
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Develop a plan of action. Create a time line with specific milestones. Include a communication and back-up plan.
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Document the role each manager plays in operations. A change in management is also an opportunity to change the organizational structure. This helps avoid tacit knowledge loss.
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Consider keeping the most senior management on staff, even if only as a consultant. She has valuable knowledge banks about the history of your business or department and has a prior relationship with parents.
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Bring new management in slowly, preferable one at a time.This enables new management and the children to adapt gradually.
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Send a letter to parents and major business partners notifying them of the change. The letter should be friendly, yet curt and informative. Give contact information and let parents know when you are available for appointment. Also include a timetable for completion.
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Offer an information session for parents to discuss the change. Be as transparent as possible. Prepare a reason for the change and request questions up front. Provide refreshments and let parents know of future improvements to the quality of childcare services.
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