Things You'll Need:
- iPhone or iTouch
- The latest version of iTunes
-
Step 1
POWER OFF YOUR IPHONE / ITOUCH
Hold down the button on the top of your device and slide the bar over to power the phone off. -
Step 2
HOLD DOWN THE HOME BUTTON
-
Step 3
CONNECT THE PHONE OR IPOD TO THE COMPUTER
Using your usb sync cable, connect the device to the computer with iTunes running. -
Step 4
WAIT UNTIL YOU SEE THE ITUNES LOGO OVER THE SYNC CABLE ON YOUR SCREEN
Your iphone or ipod touch will be in recovery mode once the iTunes logo (Not the apple logo) is on the screen. You can let go of the home button at this point.
A pop up window will also appear on your computer verifying that the phone or ipod is in recovery mode. -
Step 5
CLICK OK THEN RESTORE ON YOUR COMPUTER
A pop up window will appear on your computer stating that the device will need to be restored before it can be used with iTunes. Click ok, then at the bottom of the screen click the restore button.















Comments
carolj1 said
on 9/15/2009 Good advice for those of us who are tech challenged! 5*
mobilephones said
on 9/1/2009 Super information for freezing iphones, I know lots of friends who have had this problem, I'll send them to here.