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Step 1
Gather the following information before calling or visiting an ipass service center:
Your E-Mail Address
Your Credit or Debit Card Information
The Name, Address, etc. of Account Holder
State Driver's License Number
Your License Plate Number & Type
The Model, Make, and Year of Vehicle -
Step 2
Go to the main Tollway office, one of the Tollway customer service centers or a retailer who sell ipass transponders. The main Tollway office is at 2700 Ogden Ave in Downers Grove. Tollway customer service centers can be found at the oasis locations (rest areas) at:
The O’Hare Oasis
The Lake Forest Oasis
The DesPlaines Oasis
The Chicago Southland Lincoln Oasis
The Belvidere Oasis
You can also visit one of over 200 Jewel-Osco locations or select Road Ranger locations to purchase an ipass transponder.
If you cannot go to one of these locations, you can call 1-800-824-7277 to order an ipass transponder. Call between 6 a.m. to 10 p.m weekdays and 8 a.m. to 5 p.m on weekends. -
Step 3
Call 1-800-926-6500 to activate your ipass transponder. You will need the information collected in step 1.










