How to Troubleshoot a 2002 Mercury Mountaineer

The Mountaineer is a mid-sized SUV made by the Mercury brand of Ford Motor Company. The Mountaineer was billed as an upscale version of the Ford Explorer. Except for the design, the two were nearly identical, mechanically speaking. As of 2009, the Mountaineer has gone through three redesigns. In 2002, the Mountaineer had several known defects, one of which was potentially fatal. Troubleshoot your Mountaineer to ensure your safety on the road.

Instructions

    • 1

      Check the tires equipped on your Mountaineer. Some models of Mercury were equipped with tires from the factory that may have cuts in the sidewall. Some aftermarket Firestone or Bridgestone tires also exhibited with this same manufacturing defect. The tire may experience a critical failure at highway speeds resulting in a serious crash or death. These tires can be serviced by an authorized Ford dealer.

    • 2

      Check to see if the lift gate on your Mountaineer is functioning normally. Faulty brackets on some mountaineers from the factory caused the lift gate actuator to come loose from the glass. In some cases the glass on the lift gate can shatter. This item is covered by a factory recall and can be serviced at any Ford dealership.

    • 3

      Check your Mountaineer for replacement glass made by Hangzhou Safety Glass Ltd. This glass had a manufacturing defect whereby the glass may not shatter into small pieces as automotive safety glass should in the case of an accident, thereby causing injury to passengers in the vehicle. This item is covered by a recall and can be serviced by Safelite free of charge by calling (888) 246-6298.

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