How to Write or Draft a Complaint Letter

If you have a complaint that needs to be resolved, you can often work out the situation by voicing your concerns in writing. Writing a complaint letter may also make you feel better about the situation in that you are standing up for what you believe in. Follow the steps below to draft or write a complaint letter.

Difficulty: Moderately Easy

Instructions

1. At the start of your letter, announce that you are writing in an effort to resolve a situation or circumstance that has occurred.

2. Recite detailed facts of the situation or circumstances giving rise to your complaint.

3. If you believe the recipient of your letter has done something wrong, of if you are asking the party to correct something, make your request clear in your letter.

4. Then, if you wish, you may provide a time frame for the other party to take corrective action or to fix the wrong.

5. You can also invite the party to contact you to discuss the issue further so that a resolution will be resolved.

Tips & Warnings

• If you complaint is becoming more than a routine matter or if you need legal help, be sure to discuss your rights with your attorney.