How to Restore the Desktop CMIME Service Book

BlackBerry

A BlackBerry service book is an electronic file that contains BlackBerry server or application configuration information. For example, a BlackBerry service book might contain information your BlackBerry needs to connect to and communicate with a RIM server. The desktop CMIME service book contains information that your BlackBerry needs in order to send messages and perform functions such as reconciling wireless email messages. If a service book stops operating properly, you can restore it using the enterprise activation process.

Instructions

1. Click "Options" on your BlackBerry Home screen. This opens the Options screen.

2. Select "Service Book". Depending on the software version, you may need to select "Advanced Options", then "Service Book".

3. Delete all the current desktop service books. Select a desktop service books, click the trackwheel, then select "Delete". Repeat for all service books.

4. Request a wireless enterprise activation password from your system administrator.

5. Click "Options" on your BlackBerry Home screen. This opens the Options screen. Click the trackwheel and select "Enterprise Activate".

6. Type your email address and the password provided by your system administrator. This starts the enterprise activation process. A new version of service books, including the desktop CMIME service book, will be pushed to the BlackBerry as part of the activation.

References

• Instructions for restoring BlackBerry service books on the PinStack (SmartPhone Professionals Alliance) website

Resources

• Read this Article in Spanish
• Service Book descriptions on the BerryReview webste