How To Change the Secret Question in Hotmail

Microsoft offers Hotmail, a web-based email client, for free. You can use a Hotmail email address to access Windows Live Messenger and Office Live. If you forget the password to your Hotmail account, you can reset it by successfully answering the secret question selected when you signed up for the account. To change the secret question, you must know your current Hotmail password and be signed in to your Hotmail account. To maintain the account's security, you cannot change the secret question unless you know the account password.

Difficulty: Moderately Easy

Instructions

Things You'll Need:

• Hotmail account

1. Open the Hotmail web address in your preferred web browser. Sign in to your account by providing your account name and password in the corresponding fields on the right-hand side of the page.

2. Access your account options by click on the "Options" button located in the upper right-hand corner of the Hotmail homepage. The button is directly underneath your Windows Live ID location. Click the "More options" selection at the bottom of the drop-down menu.

3. Edit your personal account information by clicking on the first link under the "Manage your account" section. The page link is called "View and edit your personal information."

4. Click the "Change" link next to the "Question" line listed in the "Password reset information" section. Enter your current password and select a new secret question for your account. Enter the answer in the "Secret answer" field. Click the "Save" button to finalize changes to your secret question and answer.

Tips & Warnings

• Choose a secret question with an answer you will be able to remember easily but that will not be easily guessed by others.

References

• Hotmail: Change your secret question and answer

Resources

• Windows Live Hotmail Website