How to Cancel Your TrueCredit.com Account
Signing up for the TrueCredit free trial allows you to see your credit report and score from TransUnion. Failing to cancel the TrueCredit service after the free trial period ends means you'll have to pay approximately $30 (as of June 2011) for the first month after the trial period and $15 for each month thereafter. In return, you can check your credit score and report from each of the credit bureaus. You are also automatically enrolled in a credit monitoring service. If you're only interested in the free trial, though, you must cancel your TrueCredit account before the trial period ends.
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Instructions
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Call the TrueCredit customer service number. As of June 2011, you can call the toll-free number 800-493-2392 to reach a TrueCredit representative.
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Press or say "2" when you hear the recorded menu option to discontinue your credit monitoring benefits.
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Tell the TrueCredit representative you want to cancel your account. Listen to any "upgrade" or "upsell" offers and politely decline if you are not interested.
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Check your email address after your conversation with the representative to make sure you receive the cancellation confirmation email from TrueCredit.
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Tips & Warnings
As of June 2011, TrueCredit's telephone line is open 8 a.m. to midnight, Monday through Thursday, and 8 a.m. to 8 p.m. on Friday, Saturday and Sunday (EST).
You're legally entitled to seeing your credit report for free from Experian, Equifax and TransUnion at least once every 12 months; you can order a report via the AnnualCreditReport.com website.
TrueCredit automatically bills your payment method on file if you do not call to cancel within the free trial period.
