How to Remove Backup Exec Agent

Backup Exec is an application used by enterprise businesses to backup files and folders automatically. The application pools all the entered resources on the network and stores them in a safe location specified by the administrator. When new backup procedures are used, the administrator needs to remove the Backup Exec agent to free resources. There is a known bug where the software is not listed in Windows "Add/Remove Programs" console. Microsoft has created an application to help with this uninstall issues.

Difficulty: Moderate

Instructions

1. Download the Microsoft cleanup utility from the company's website (see Resources). Save the tool to your desktop.

2. Run the exe file downloaded. In the menu, select Backup Exec from the list of programs to clean. Click "Ok" and the utility cleans the registry and removes the bug.

3. Click the Windows "Start" button and click "Settings." Select "Control Panel" from the menu.

4. Double-click the "Add/Remove Programs" icon in the Control Panel. This opens a window with a list of installed programs.

5. Scroll down to the icon that is labeled "Backup Exec." Click the "Uninstall/Change" button.

6. Click "Ok" to the warning message. The Backup Exec agent is uninstalled.

7. Reboot the computer for changes to take effect.

References

• Symantec

Resources

• Download Microsoft Cleanup Utility