How to Recover Encrypted Files
One of the great features of Microsoft Windows is how simple it normally is to open programs and files. However, every once in a while a problem can arise that prevents a file from opening. This can happen if a file is encrypted. The encrypted file is locked down and cannot be opened until the locks are removed.
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Instructions
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Download the Unlocker software (see Resources). Click Download Unlocker 1.8.7, then Save File.
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Double-click the new file. It will appear either in a Downloads pop-up window, or as an icon on the desktop. Click OK, then Run when asked if you would like to run the program.
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Click Next when the installation wizard loads, then follow the remaining prompts to complete the installation.
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Find the encrypted file and right-click it. From the pull down menu select Unlocker. This will launch a new window, displaying all the locks on the file.
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Click Unlock All. Then Quit. This will remove the locks from the file, recover the contents and all the file to be opened.
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