Things You'll Need:
- CCleaner
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Step 1
Click the Windows "Start." Click "Run" and type "%SystemRoot%\system32\restore\rstrui.exe" (without quotes), and then click "OK." Click "Create a restore point" on the "Welcome to System Restore Page" and click "Next." Type in a name for your restore point and click "Create." Click "Close." This will back up the registry and the system.
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Step 2
Press "Ctrl," "Alt" and "Delete" together to open the Windows Task Manager. Click the "Processes" tab to show the currently running processes on the computer.
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Step 3
Scroll down and click "msscntr32.exe." Click "End Process." Close the Task Manager.
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Step 4
Click the Windows "Start" button and click "Search." Click "Search All Files and Folders" on the left panel to open the search window. Click "More Advanced Options" and place a check on all the options.
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Step 5
Search for and delete the following file:
msscntr32.exe -
Step 6
Download and install CCleaner free (see Resources below). Launch your program after it has installed.
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Step 7
Click the "Registry" button on the left panel and click "Scan for issues" to search for all remaining msscntr32.exe registry values. When the scan is complete, click "Fix selected issues." Click "Yes" to back up the registry and click "Fix all selected issues" to delete the remaining registry values.










