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Step 1
Stay in control of your body language. Realize that nonverbal communication is also assessed when you interact with others. Gestures like rolling your eyes and crossing your arms can be dead giveaways of your underlying emotions. Don't allow aggressive posturing to overshadow attempts at polite conversation.
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Step 2
Keep interactions to a minimum. Although you can't always avoid people you don't like, don't make an extra effort to see them. This applies whether the person is a neighbor or a co-worker. For instance, finding an alternate route to your desk that doesn't cross paths with a spiteful colleague can help keep you out of trouble. Altering your schedule slightly can help you "miss" those awkward moments that leave you at a loss for positive words.
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Step 3
Refrain from throwing snide comments into your conversations. While it may be tempting to use interactions as a chance to sling insults, it only serves to make future interactions more excruciating. Focusing on your primary task can help you avoid getting sidetracked by anger. For instance, airing grievances about past relationships during a bake sale committee meeting is immature and counterproductive.
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Step 4
Take a deep breath before engaging in communication. Preparing yourself can help alleviate nervousness and stop you from making poor decisions. Planning what you'll say ahead of time can also make interactions run more smoothly. Avoid rushing into conversations or making surprise visits. Using a trusted colleague or friend as an intermediary can help reduce the need for some contact.
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Step 5
Rise above any hostility shown to you. Dodging attempts to upset you gives you the upper hand and may even discourage future attempts at hostility. Avoid using other people's negativity as a reason to sink into immaturity. This applies in both public and private settings. Subdue any urges to make unflattering comments about encounters to friends or colleagues.












