How to Reset the iPhone

If you are having problems with your iPhone locking up or freezing, Apple recommends a series of troubleshooting steps to address the issues. First, a restart is recommended, followed by the force quit of any problem apps. If problems persist, Apple recommends a reset. Your files and data are not removed or damaged by a reset.

Things You'll Need

• Iphone

Instructions

1. Turn on your iPhone. Press and hold the "On/Off" button on the top edge of the device and the "Home" button on the front of the device simultaneously.

2. Continue to hold and do not respond to the power-off slider that appears at the top of the screen.

3. Hold for at least 10 seconds until the Apple logo appears on the iPhone home screen. Release the buttons.

Tips & Warnings

• If the reset doesn't resolve the problem, a restore of the device using iTunes on the computer is the next recommended step for troubleshooting.

References

• Apple; iPhone User Guide for iOS 4.2 and 4.3 Software; March 2011