How to Use Remote Assistance in Windows Live Messenger
Windows Live Messenger is among the most widely used instant messaging programs and comes standard on most Windows systems. The application allows users to connect with other users for assistance using Windows Live Messenger Remote Assistance. Through this feature, users can connect via instant message and allow friends or others to take control of their computer for assistance in fixing or troubleshooting problems.
Other People Are Reading
Instructions
-
User Steps
-
1
Launch your Windows Live Messenger and click "Sign In" to enter the application.
-
2
Decide on a person you want to ask for assistance (this person must be online with Live Messenger). Highlight their name in your Live Messenger by clicking on it.
-
-
3
Select "Tools" in the upper-menu bar of your Live Messenger and select "Ask For Remote Assistance."
-
4
Click "Yes" to accept your friend's confirmation of the session and give control of your desktop to your friend.
-
5
Click "Stop Control" at anytime during the proceedings to end your friend's control and assistance.
Friend Steps
-
6
Select "Accept" in the remote assistance invitation box and wait for the other person to confirm the process.
-
7
Select "Show Chat" in your new "Remote Assistance" desktop page.
-
8
Click "Take Control" to begin remotely assisting your friend in solving his problem using his desktop. His "Start" button will be located on your desktop above your "Start" button.
-
1
