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Step 1
Press the "Ctrl," "Shift" and "Esc" keys at the same time to bring up the Windows "Task Manager."
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Step 2
Click on the "Processes" tab. Find the "ssmgr.exe" and "svchost.exe" processes, and select them.
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Step 3
Click the "End Process" button in the Windows "Task Manager" window.
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Step 1
Go to the "Start" menu.
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Step 2
Click on "Search" and select "All Files and Folders" option.
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Step 3
Type "ssmgr.exe" and press "Enter."
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Step 4
Delete the found file.
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Step 5
Repeat Steps 3 and 4 for the files "svchost.exe" and "ansmtp.dll."
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Step 1
Click the "Start" menu and select "Run."
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Step 2
Type "regedit" and press "Enter" to bring up the registry editor.
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Step 3
Find and delete the registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\WinLiveUpdate."
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Step 1
Click the "Start" menu, then select "My Computer."
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Step 2
Double click the "C:" drive, then double click the "Program Files" folder.
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Step 3
Click on the "Sysmnt" folder and hit "Delete." Click "Yes" on both of the confirmation messages to delete the directory.














