How to Read Nonverbal Communication

Most of what a person is thinking or feeling is expressed through nonverbal communication. Nonverbal communication is the way people interact with each other without the use of words. In some cases, nonverbal communication can support what a person is saying. Other times, it can be contradictory. It is important to know how to read nonverbal communication in order to have productive personal and professional relationships with others, because communicating through words alone can lead to misunderstandings.

Difficulty: Moderate

Instructions

1. Look into a person's eyes for signs of emotion such as joy, sadness or anger. If the person is looking directly at you, he is probably interested in what you are saying. Shifting eyes may indicate disinterest or it may mean that he is lying.

2. Pay attention to how people use their arms. When people move their hands as they speak, they are often communicating openly. People may fold their arms or look at the ground if they are shy or not interested in the conversation.

3. Listen carefully to a person's tone of voice. This can help you determine the true meaning of what is being said. A person's voice can tell you if she is rushed, enthusiastic, angry or sarcastic.

4. Notice how close a person is standing to you. The appropriate amount of body space can vary from one culture to another, or from one person to another. In some instances, a person will back away from you if they need more personal space, or if they want to end the conversation.

References

• HelpGuide