Follow the link in "Additional Resources," below, to Malware Bytes Anti-Malware, which is a program capable of removing the Torpig software. Download the installation file. Open the file and then follow the Malware Bytes installation instructions.
Torpig is a type of malicious software that is installed onto your computer system without your consent when you open up an infected email or attempt to install an infected program. The Torpig software logs each keystroke you make and scans your computer for specific types of text documents to try to steal your passwords and personal information. Torpig can be removed by running an anti-malware utility after shutting down the software's main files.
Call up your operating system's Task Manager menu screen by simultaneously holding down the "Ctrl," "Alt," and "Delete" keys. Navigate to the tab labeled as "Processes" and then click on the button marked as "Image Name."
Check to see if there is an entry in the list of processes named "ibm00003.exe." Click on the entry if it is included in the list of files, and then click on the button labeled as "End Process."
Shut down the processes for the files named "ibm00001.exe" and "country.exe" if they are present. Click on the "Start" menu at the bottom of the screen and access the "Search" box.
Search for the file named "ibm00001.dll." Right-click on the file when it shows up in the search results list, and then click on the "Delete" button. Search for and delete the Torpig files named "ibm00002.dll," "ibm00003.dll," "ibm00004.dll," "ibm00001.exe" and "ibm00003.exe."
Close down the search box and then open up the anti-malware software you installed earlier. Navigate to the "Update" tab, and then click on the "Check for Updates" button.
Navigate to the "Scanner" tab and then click on the radio button marked as "Perform Full Scan." Click on the "Scan" button at the bottom of the window. Wait for the scan to finish, and then click on "Remove Problems" to finish removing the Torpig software from your computer.
Tips & Warnings
- Make sure to update the anti-malware program and run its scan at least once every week to make sure your computer system remains free of malicious software such as Torpig.
- It's a good idea to make backup copies of your most important files before running any sort of anti-malware program. It is possible for the program to falsely identify a normal file as malicious software and remove it.
- Photo Credit Stock Xchng
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