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Step 1
To soft reset the P900--which will retain all of the settings the user has placed on the phone--first remove the battery.
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Step 2
Wait 10 to 15 seconds, then replace the battery in the phone.
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Step 3
Press the power button. If this soft reset doesn't solve the problem, the next step is to initiate a master reset.
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Step 1
Understand that a master (or hard) reset will delete all of the custom settings (including phone numbers, images and ringtones) saved in the phone's RAM and restore the device to factory defaults.
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Step 2
Make sure the flip cover is closed.
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Step 3
Place your thumb on the jog wheel (located on the upper left side of the phone). Scroll the wheel up, down, down, down--one click each. If you have done this correctly, the phone should start a hard reboot process. It will take around one minute for the phone to fully restart.













