How to Clean a Trojan Worm
Trojan worms are a class of virus software that are installed on your computer when you try to download a program or file that looks like something other than a virus. These virus programs will then typically try to propagate themselves across the Internet by hijacking your email account and sending copies of itself to anyone in your address book. To clean your system of a Trojan worm, you will need to prevent the virus from running, then use an anti-virus tool.
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Instructions
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Go to AVG Anti-Virus, a website that offers a Trojan removal utility. Download and install the anti-virus utility. Restart your computer.
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Tap the "F8" key on your keyboard repeatedly when the logo for your computer's manufacturer shows up on the screen. Wait for a new menu to appear, then highlight the menu entry labeled as "Safe Mode."
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Press the "Enter" key, then wait for your operating system to load in "Safe Mode." Open the computer's "Start" menu, then right click on the "Computer" button. Click on the "Properties" option from the pop-up menu that will appear.
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Click on the "System Protection" link in the new window. Navigate to the "System Restore" tab, then click on the "Turn Off System Restore" radio button. Close down the window, then open the anti-virus utility you installed.
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Locate the program's "Update Now" button and click on it. Wait for the anti-virus utility to download the latest virus detection information, then click on the "Computer Scan" button.
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Click on the button labeled "Scan Entire Computer." Let the scan search through your computer's hard drive, then click on the "Remove Selected Problems" button once the scan has finished.
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Return to the "System Restore" menu and turn the restore point system back on. Restart your PC to finish removing the Trojan worm from your computer system.
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Tips & Warnings
Don't leave the system restore system running when you are trying to remove a Trojan. Your computer's operating system will set up a new restore point as soon as any anti-virus program starts running. The new restore point will still have the Trojan, which means your computer will likely become infected again as soon as you restart it.
If you don't restart your computer in "Safe Mode," the Trojan can continue to run its executable files, which means it could reinstall itself as soon as the virus scanner has finished running.
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