Things You'll Need:
- PayPal Account
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Step 1
First read the email. If your name is not mentioned and it only reads, Dear Paypal Customer, it is a spoof email and forward it on to spoof@paypal.com.
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Step 2
If your full name is addressed in the email, do not click on any links in the email no matter how convincing the email is. Then close out of that document completely and open your PayPal account directly by typing in their address your internet search box.
If there is something wrong with your account, you should have a message when you log in. If you do not see any messages move on to step three. -
Step 3
Contact PayPal immediately by phone by clicking the contact us button at the bottom of the screen. Then chose to contact them by phone. You will recieve a webpin number from PayPal that will verify your identity for PayPal. This pin will only be valid for one hour. After you have recieved your number, contact them at the number they provide for you.
Comments
jseven said
on 6/15/2009 This is very good to know!
sneedc said
on 6/15/2009 This happened to me! From work, I was quick to phone a friend, who explained this same scenario as you did here, for which I am truly grateful! I hope everyone checks this article out and rates you highly!!! 5*
Merriment said
on 6/14/2009 Great information to have on hand to protect ourselves from any scams who prey on PayPal users.
Mitestarossa said
on 6/11/2009 Good advice, scammers are always trying to use paypal as their next scam.
rickmac said
on 6/10/2009 Great info about ubiquitous scams. These land mines seem to abound lately.