How to Write Techical Business Memos
In today's business climate, almost every business professional eventually has to address technical issues in writing. In some cases, you draft a technical memo to address problems with a website or software that has been developed for the business; in other cases, you need to address new procedures the business has to adopt to be more successful.
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Instructions
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1
Identify the technical issue that needs to be address. Identify how much the issue's cost in terms of time and money. It may also be appropriate to measure the problem in customer loss.
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2
Identify how these problems, if possible, are currently being addressed, including any investments that have been made in equipment, technical application development, specialized training or services changed or curtailed. The objective here is to show how previous attempts to resolve the problem have failed to adequately address it.
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3
Propose a solution that you think addresses the technical problems you have identified. Illustrate exactly how your solution resolves the problems identified in step one and reduces the associated costs.
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4
Propose alternate solutions that might be appropriate. These solutions do not need to be detailed in great depth, but the information should be adequate enough to ensure readers will know you have carefully considered the solution you recommended.
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In a final paragraph, summarize the problem you have chosen to address, your proposed solution, and the concrete benefits associated with resolving the identified technical issues quickly.
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Tips & Warnings
Give credit to anyone who you think has worked hard to resolve the technical issues and any positive aspects of their solutions you can identify.
Avoid identifying anyone who may have contributed to causing the problem or who may have prevented an early resolution. You do not want to alienate people. You want to resolve a problem as efficiently as possible.
