How to Correct Wrong Information on a Medicaid Application

Correct wrong information on your medicaid application.

Occasionally, a Medicaid application will be held up or denied because a caseworker found incorrect information on your application. Correcting any mistakes as soon as possible will help to speed your application along in the system. While handling several copies of paperwork and trying to contact your caseworker can be frustrating in some cases, a systematic and well-documented approach to fixing your application will save you headaches and bills in the long run.

Instructions

1. Gather appropriate documentation. If your salary has changed, collect several weeks' worth of pay stubs. If you have moved, or if your address was listed incorrectly, save a utility bill with your correct address on it, or make a copy of your driver's license.

2. Contact your caseworker if you have been assigned one. Explain that there is an error on your Medicaid application, and ask him to correct the information. If he can not fix it for you, ask if there is an automated or online system that you can use to update your information quickly and conveniently.

3. Mail or fax your documentation that you have gathered if necessary. It is best to mail copies of your original documents and to attach a return-receipt postcard, which is available at your post office. This will give you proof that the office received your new information.

4. Call the office after two weeks to make sure your information has been updated. If you are unable to verify this, ask to speak to a supervisor. If the supervisor asks you to resubmit the information, ask if you can mark it to her attention. Fax the material, and then call back the next day to ensure it was received.

Tips & Warnings

• Always write down the name of the person you spoke to and the date when you called the Medicaid office. This will help you later if information was not corrected or if paperwork was misplaced.

References

• Centers for Medicare and Medicaid Services