How to Know If a PayPal Buyer Is Confirmed

In most cases, it's highly suggested that PayPal users do not ship products to unconfirmed PayPal users. Of course, before you decide whether to send a package, you'll need to know how to determine if your PayPal payer is confirmed. The process for finding this information is not complicated and can be found right on the transaction page for each PayPal transaction in your account.

Difficulty: Easy

Instructions

1. Log into your PayPal account from the main PayPal homepage.

2. Find the transaction from the recent buyer you want to investigate. Your recent transactions will show up half-way down the first page you see when you log in. Look for the box titled "Recent Transactions."

3. 

   Click on the "Details" link when you find the transaction you want to investigate. You should see a page titled "Transaction Details." On this page you will see a "Shipping Address" field, and below the user's name and other information under that heading, you should see a green message that says "Confirmed" or a yellow message that says "Unconfirmed." You can see the "Confirmed" screen in the picture.

4. Also look at the "Okay to Ship" message at the top-left part of the Account Details screen. If a green check mark appears, the account is also confirmed. If the "Seller Protection" option states "Eligible," then the user is confirmed.

Tips & Warnings

• Do not ship to unconfirmed PayPal users whenever possible. If you are selling items online, put in your eBay and other sales pages that you will only ship to the confirmed PayPal address that appears at the time of sale. Do not offer to ship to alternate PayPal addresses since this can lead to fraud.

References

• Paypal Help Center