How to Cancel Your True Credit Trial Membership

So you took the first step of changing your credit around by ordering your credit score and report from Truecredit.com under their free trial membership. However, when you went to cancel, you can't find a single link or piece of information to cancel your account before you get charged. Here is how to cancel your account.

Difficulty: Easy

Instructions

Things You'll Need:

• SSN Number

1. Call the True Credit toll free number. The company makes it as difficult as possible to cancel by not offering the information and making you search for the phone number on their website. The phone number is 800-493-2392.

2. Press or say "2" for canceling your True Credit membership.

3. Provide the necessary information to the True Credit customer service representative. They will ask for your Social Security Number or account number, your birth date, as well as your name and email address to verify your information

4. Endure the sales pitch. Before you cancel your True Credit membership, the rep will go through a scripted sales pitch offering you a free extra month of the service. They may also ask why you are canceling. Stay strong and cancel your membership.

5. Write down the confirmation number. Once you have turned down the extra offers, the True credit rep will give you a confirmation number. Write it down and keep it somewhere safe. You have now successfully canceled your membership.

Tips & Warnings

• True Credit will send you a confirmation email that your account has been canceled. Save that email for at least a year after canceling your membership for security purposes.

[renee82]

on 7/1/2009 Thanks for writing this article. If you don't mind if I ask, how long does it take to receive an email notifying that your account been canceled? Because I cancel the trial membership today and haven't receive anything yet.