How to Check the Balance on a Green Dot Mastercard

Green Dot check cards from Visa and MasterCard allow you to place money on them for use at any location that accepts either Visa or MasterCard. Unlike a standard gift card, you order Green Dot check cards and include your name and address when you order them. Thus, you can use them just as you would a standard credit card for online and offline purchases. This, therefore, gives you buying power. Check your check card balances either online or through a customer service number to determine how much funds are remaining on your card. Here's how.

Instructions

Find Your Green Dot MasterCard or Visa Balance

1. 

   Visit the official Green Dot Online website (see Resources below). On the left side of the site, look for the "Account Log-In" section and you will have the option to "Create Online Password." If this is your first time creating your online account, choose this option and fill out the required information. You will need to have your check card with you to create an account. The picture to the left displays the main page with the "Log In" option to the left side of the screen shot.

2. Log in to the online account once you have created your password. On the main screen you will find your available balance plus any transactions you have recently completed.

3. Call customer service as a second way to check your balance. The number for customer service is [phone]. Please have your card on hand as you will be required to provide your card number and ZIP code in order to have your account accessed. Please also note that a $1 fee will be applied for calling customer service for balance inquiries.

4. Check your balance internationally by dialing [phone] as an alternative to the toll-free domestic number. Customer services calls internationally also cost $1, which is charged to your card.

5. Check the transaction history page (see Resources below) if you want to see your transactions along with your balance. This will give you a much better picture of your overall balance.

Resources

• Green Dot Online--Log In
• Green Dot Online--FAQ
• Green Dot Online--Transaction History