How to Troubleshoot a GE Profile Microwave

GE Profile microwaves come in three different styles: countertop, over-the-range and built in. No matter what model you have, troubleshoot your GE Profile microwave prior to calling the manufacturer for service.

Difficulty: Easy

Instructions

1. If your GE Profile microwave won't turn on, unplug it, then plug it back in. A power outage may have occurred due to a power surge. Check your home's fuses and circuit breakers.

2. Set the clock of your GE Profile microwave. Certain models will not operate until you set the clock. Select the "Clock" key and type in the correct time.

3. Hold down your microwave's "Off" button. You may have accidentally hit the control-lock feature on your GE Profile microwave. Hold down the "Off" button for three seconds to turn the lock off.

4. If the sensors of your GE Profile microwave are not working correctly, remove the food from the machine. If the sensors detect food-surface temperatures over 200 degrees Fahrenheit, it will not work properly until the area cools down.

5. Contact GE Support if you are unable to resolve the issue on your own. Call the GE Support hotline or browse the help library on the GE website. You can also schedule a service visit on GE's website.

Resources

• GE Support Troubleshooting for GE Profile Microwaves