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Step 1
Make sure that your Internet connection is active and working by opening any web page. If it is not, your server problems may be because your Internet is not active.
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Step 2
Click the "Tools" menu in your email server and click on "Accounts" within this menu.
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Step 3
Click the "Mail" option in your "Accounts" menu and click on the server that you are having troubles with in the list that is populated.
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Step 4
Click "Properties" in your specific server's menu and click "Servers."
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Step 5
Change the tabs that read "Incoming Mail (POP3)" and "Outgoing Mail (SMTP)" so that they read the name of your email address.
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Step 6
Click "Apply" and click "OK" and test your email by sending a message to yourself to see if it works.












