How to Reset the Drum Page Counter on a Dell 1710/1710n Laser Printer

After changing the imaging drum on a Dell printer, the "Change imaging drum light" may remain flashing as if the printer does not recognize a new drum has been installed. Another imaging drum can be inserted to see if the first was bad, but more likely the drum page counter needs to be reset. These instructions are not provided in the user's manual and may be a little frustrating to perform exactly to the printer's liking. It may take several tries, persevere for the time involved and you'll be printing again shortly.

Things You'll Need

• Dell 1710/1710n printer

Instructions

Resetting the Drum Page Counter

1. 

   Shut off the printer.

2. 

   Hold down the "Continue" button while opening the front door. Then turn on the printer.

3. 

   Keep the Continue button held down until only the "Error LED" is on then release the button. Close the door.

4. 

   The Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit up.

5. 

   Press "Cancel" a few times to cycle through the LEDs until just the "Toner Low LED" is lit.

6. Press and hold the "Continue" button until the LEDs cycle through and release only when the LED stops at Toner Low.

7. Turn the printer off and back on.

Tips & Warnings

• The Toner light glowing solid means toner is low. Toner light flashing means imaging unit low. Often the two events happen together. You'll change the toner and see the toner light then flashing.