How to View E-mail Attachments That Aren't Supported by America Online
Can't find or open a file you downloaded from e-mail on America Online because it's not supported? Relax, help is on the way.
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Things You'll Need
- Internet Access
- E-mail Accounts
- Computers
- Internet Explorer
- Netscape Navigator
Instructions
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1
Go to your AOL screen.
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Open the File menu and select Open.
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Make sure the "Look in" box says (C:). If it doesn't, click the down arrow next to the box and choose (C:).
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Scroll to your AOL folder.
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Click it.
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Click the Open button.
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Click the Download folder.
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Click the Open button.
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Click on the arrow next to "Files of type."
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Click on the up arrow when the list comes down and choose All Files.
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Right-click once on the file you want.
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Click on Open.
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1
Tips & Warnings
You can find all your files that don't show up on AOL this way, not just the ones you download from e-mail.
You can't just double-click on a file that isn't AOL-supported. You have to right-click and use Open, or it won't work.
If you ever download a file from an e-mail and don't know what folder it went to, bring up the e-mail and pretend you are going to download it again. That will take you to the folder where it is.
