How to Become a Crystal Cruise Specialist
Working as a travel agent is more than just being able to learn more about destinations and go on trips. It means helping customers with their travel needs and sharing your experience with them. Becoming a Crystal Cruise specialist means that you will be able to advise your customers on what they need to know about Crystal Cruises for their next trip. You will become a valuable resource for your clients by becoming a specialist.
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Things You'll Need
- Travel agency affiliation
- Computer with Internet
- Crystal Cruise trip
- Training completion
Instructions
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How to Become a Crystal Cruise Specialist
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1
Affiliate yourself with a travel agency.
The travel agency you will work with will set you up with a Crystal Cruises username and password that you will use to log on to the Crystal Cruises web site. When you register online for the Crystal Cruises training, they will ask you if you have experience selling cruise trips and what classes you want to register for. It is important to affiliate yourself with an agency, especially if you are a new agent because they will ask you for your agency ID numbers. These numbers are unique identifiers for agencies in the travel industry. -
2
Train with Crystal Cruises.
Training classes are available online to teach agents more about what the cruise line has to offer. Classes include "Partnering with Crystal Cruises: Selling the Luxury Cruise Experience," "CruiseBuilder: Online Booking Made Easy," and "Europe." Lessons need to be taken in sequence and needs to be completed within 60 days. -
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3
Learn more about the company and its offerings by going on a cruise.
Although the online training lessons will help you learn more about the offerings and amenities available at Crystal Cruises, it is still important to see how things work hands on. You can do this only by going on a Crystal Cruise and experiencing it yourself. Contact Crystal Cruises to learn if they have special incentives for travel agents to board a cruise. -
4
Receive your completion of training.
Crystal Cruises requires trainees to complete final examinations for the training. After training, you will be prompted to take a final exam. You will need to submit these examinations online for a grade, which will be recorded on your profile. After you have passed training, you will now be able to book trips. -
5
Start selling Crystal Cruises trips.
As a result of training, you now have the knowledge as well as the experience to tell a prospective customer more about the company and its fleet. Most of the time, customers will ask about destinations as well as what it's like to be on a Crystal Cruise. Offer them stories from your experience. Be sure that you are updated on Crystal Cruises travel itineraries. Crystal Cruises sometimes offers agents incentives to sell more cruise trips.
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