How to Re-book Philippine Airlines Electronic Ticket

The situation:
I booked e-ticket using Hawaiian Airlines from Honolulu to Manila and vice versa and will be arriving on the following day. Given the time difference between Hawaii and Philippines, I made a mistake in booking a flight from Manila to Davao - another domestic flight in PI. I need to re-book the e-ticket. How? Follow that steps below

Things You'll Need

  • credit card used in online booking or photocopy of the owner of the credit card plus valid ID
  • Your Valid ID
  • Itinerary Receipt
  • Internet
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Instructions

    • 1

      Visit Philippine Airlines website and read the FAQ on online ticketing or electronic booking.

    • 2

      Call Reservations under Contact Us link. For USA and Canada: 1-800-I-FLY-PAL or 1-800-4-359-725
      For Australia : 1-300-888-PAL

    • 3

      The costumer representative answer your questions, can help to re-book the ticket but will instruct you to go to Philippine Airlines office to Pay the penalty of charges. (What if you do not have much time? What will you do? It is either you stay in a Hotel in Manila and travel the next day after the transactions or do what I did on the next step)

    • 4

      Ask any trusted relative or siblings to do the transactions in your place. Ask him to go to Philippine Airlines Main office. Bring the previous transactions receipts from email and ask him to show it to the staff for reference.

    • 5

      The staff will then ask your representative to submit a copy of the front side the credit card used in your online purchase plus your valid ID. (I scanned it right away and sent via email and print.)

    • 6

      You will then receive a transaction receipt and you will pay Php 448.

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