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Step 1
Send an e-mail to your insurer indicating that you want to cancel your current policy. Make sure to indicate in the e-mail a follow-up call will be needed from a customer service representative.
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Step 2
Look online at your insurer's website and see if they have a form or some other option to cancel an insurance policy. Insurers such as Progressive and Esurance will only have a customer support number listed for an insured to call to cancel a policy.
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Step 3
Leave a comment when making an online payment for the policy. Many insurers have a section available to leave a comment when making a payment online. If a response is not received within a week make a follow-up call to your insurance company.
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Step 4
See if your insurer has an option on their website to send a comment directly to customer support if you cannot log onto the site. Include in the cancellation request no more than a name and a telephone number to contact.
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Step 5
Contact your insurer's customer support through an online chat option if one is available from their website. A customer service representative may require a customer to call the company to confirm any cancellation request.













