How to Reinstall Spy Sweeper
Spy Sweeper is a software program manufactured by Webroot. It is a utility that assists in the removal of viruses and spyware. Spy Sweeper also has an on-guard protection tool that works to help protect your PC from infection. If you have previously purchased this software and need to re-install it, you may request the download utility from Webroot. This guide will provide simple steps in how to accomplish this task.
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Instructions
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Open a web browser and log onto webroot.com to request a utility to download and re-install the Spy Sweeper utility. You will be asked to complete your customer information, such as your last name and the email address you used to purchase the software. Once your account is verified in the database, you will be emailed the utility to download. A key code you will have to enter will be included.
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Access your email account. Click on the ".exe" file included in the email from Webroot's customer service. Close any programs that may be open on your PC to prevent conflicts with the installation.
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Choose "Run" to allow the software to install. In the Setup window, accept the license agreement. Keep the customer key code handy you were sent and enter it when asked to do so. This will verify that you purchased the software.
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Choose "Install." Allow the install to complete and choose "Finish" when it is complete. Restart your computer. Once your PC has rebooted, double-click the Spy Sweeper icon on your desktop to perform a scan of your PC. Click the "Sweep Now" button on the left.
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Choose "Start" and allow the program to run a scan on your PC. If any infections are found, choose "Select all" then "Next" and allow the program to remove all infections. Once the scan has completed, close the program.
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