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Step 1
Begin by downloading and installing the latest version of iTunes.
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Step 2
Open "iTunes."
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Step 3
Plug your iPod Shuffle into your computer.
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Step 4
Click on the name of your iPod Shuffle found on the left side of iTunes.
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Step 5
Click the "Settings" tab.
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Step 6
Click on the "Restore" tab found in the middle of iTunes. Once you do, a confirmation message will appear in the middle of iTunes. Click "Restore" in that box and your iPod Shuffle will begin to reformat. Keep your iPod Shuffle plugged in until it has finished reformatting.










