How to Stop Telemarketers in Ontario

The National Do Not Call List is an option for Canadians to reduce the number of unwanted telemarketing calls received. Placing your cell, home and fax numbers on this list prohibits soliciting companies from contacting you. Are you receiving unwanted calls from telemarketers? And don't they call at the most inconvenient times? Help is available.

Instructions

  1. Steps to Keep Telemarketers from Calling in Ontario

    • 1

      Register for the National Do Not Call List by calling (866) 580-3625. Instructions are provided at the time you place your call. There is also a website available to register online (see Resources).

    • 2

      Verify that your cell, home and fax number is listed by calling (866) 580-3625 a few days after placing your numbers on the Do Not Call list. If your numbers have not been placed on the list, add them again. Numbers should be added to the list within 24 hours of registration.

    • 3

      Renew your registration every three years and register any new numbers you may get. If you change your telephone number, the new number will not automatically be added to the list.

    • 4

      Remember there are exceptions to the types of corporations that can still contact you. Charities can call to ask for donations. Survey companies can call and ask for your participation. Political parties can call and ask for public support in upcoming elections. Companies you have done business with in the past 18 months can also contact you.

    • 5

      Stop the calls from exempted organizations. Even the calls from the organizations that are allowed to contact you can be stopped. You have the right to ask those companies to place you on their own do-not-call lists. Canadian law requires that each telemarketer in Canada must respect your wishes to not be contacted.

    • 6

      Report any unsolicited calls to the National Do Not Call List operator by calling (866) 580-3625. Telemarketers are required by law to ensure the numbers on the list are not called. They have access to a database with phone numbers that are registered. Penalties for not adhering to this law include a $1,500 fine for individuals and a $15,000 fine for corporations.

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