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Step 1
The first thing you need to do is open the Customer’s List query in Design view. You can open any database object in Design view by simply selecting the object and click the Design button in the Database window. For example, let’s say you want to find which of your customers are from the Finance Department AND the Public Relations Department. You will need to create an AND query by simply listing the criteria on the same line. The ContactTitle field must be equal to the Owner and Department field.
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Step 2
Click the ContactTitle column’s Criteria row. Type Owner. This will retrieve any records where the ContactTitle equals “Owner.” Now you have to enter the Department criteria.
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Step 3
Click the Department column’s Criteria row and type in Finance. Because you entered the Department criteria in the same Criteria row as the ContactTitle criteria, Microsoft Access will treat this query as an AND statement.
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Step 4
Now you need to click the View button on your toolbar. Access will now display the results of the query. All the results will match the query. The records have “Owner” in the ContactTitle field and “Finance” in the Department field.
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Step 5
To create an OR statement, click the Design view by selecting the View button on the toolbar.
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Step 6
Delete the “Owner” criteria from the ContactTitle row. Now you want to create a query to find customers from the Finance Department OR the Public Relations department.
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Step 7
In the Department column, click the second Criteria row and type Public Relations. Because the criteria was entered in a different row, Access will treat the query as an OR statement.
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Step 8
Click the View button on your toolbar to see the results of your query. Access will list all employees from the Finance Department OR the Public Relations Department.
Click Save to save your work and close the query window.











