Writing a waitress resume may not sound difficult, but it can be challenging. Unlike other career fields, waitressing requires a very specific skill set including, but not limited to food service, customer service, money management, strong short term and long term memory as well as facial recognition and cheerful personality. Note, all of these skills can be trained and enhanced through practice, exercise and dedication to duty.
Things You'll Need
- Work history
- Eye for details
- Customer service skills
Keep it simple. As with most standard resumes, a waitress resume should be absolutely no longer than one page. Most restaurants will require potential employees to fill out an application. The resume will contain a large portion of the same data as the application, but each application can be adapted to the specific needs of that restaurant. The resume must present the basic, clearly defined work history, skill set and job objectives of the waitress.
Write a summary statement. The objective of any resume is to highlight skills and obtain a job. The summary statement is a short, pithy paragraph of three to five sentences that summarizes history, experience and skill set. Remember, the key to the summary statement is to sell the skill sets. For a waitress this means focusing on abilities in: customer service, fine dining, food service, inventory control, book keeping, cash experience and telephone experience.
Example experience statement: Proven experience in customer and food service in both casual and fine dining establishments.
It's short, it's simple and it's too the point. It also summarizes a work history that might include everything from working at Denny's to working at TGI Fridays to working at The Melting Pot.
List employment history; keep in mind three things specifically when listing employment history on the waitress resume, if it has nothing to do with the job sought, don't list it. In other words, work as a cashier at a grocery store shows customer service skills, so list those skills, but summer work mowing lawns shows dedication, but not food service or management.
For example: Do list previous waitress work such as:
Danny's Big Breakfast, Wylie, Tx. 1999-2008
Full time breakfast service, six days a week. Managed 10 to 12 tables; average sales of $800 to $1,000 between 5 a.m. and 12 p.m.
Trained other servers.
Handled customer relations and complaints.
Floor supervisor for four other servers.
Do not list:
John John's Pizzeria, Garland, TX 1999-1999
Opened store to accept deliveries.
Swapped out pizza trays in oven.
The first is listed because it shows applicable skill sets and work history. The second has nothing to do with waitressing and actually indicates trouble in maintaining work history.
List job service training, volunteer and education pertinent to food service and waitressing; unlike most other fields, a waitress does not need a high academic education, but courses in customer service, customer relations and food service management are useful to the job so be sure to list them.
Review resume. If longer than one page, edit to one page. Use short, crisp, action sentences. Remember, that during an interview the resume will provide a conversation opener and the manager will ask questions about any areas they want more information on.
Tips & Warnings
- Do list any special food preparation skills
- Do list any experience with specialty restaurants
- Photo Credit Morguefile
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