How to Open a Home Health Care Survey Agency Business
Quality home health care can be difficult to find. Survey agencies audit home health care organizations to assure continuous improvement in service delivery, to oversee ongoing employee training and enforce adherence to local, state and federal laws and regulations. A home health care survey agency is a vital link in ensuring the health and safety of those in need of services.
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Things You'll Need
- Business plan Application to provide survey and audit services Policies and Procedures manual 30 to 40 hours per year of continuing education for all employees Growth plan for additional staffing Annual budget Diversified funding sources Assessment instruments Database with sorting, plotting, graphing and interpreting features Expert knowledge of local, state and federal laws and regulations in the home health care industry
Instructions
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Create a business plan. Write a policies and procedures manual and mission statement, and determine procedures for training assessing, compensating, recognizing and disciplining the staff. Take surveys of market conditions in the local home health care industry, and the level of care needed, including an analysis of underserved populations. Address lapses or gaps in care, determine how to track and graph unusual incidents, as well as ways to work with local, state and federal enforcement and regulatory agencies.
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Assess the local home health care market. What needs are being addressed? What form of triage is being used? What violations have occurred in the past? What is being done to reduce time spent on waiting lists before service delivery begins?
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Recruit, hire and train a diverse workforce of employees.
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Gather, collate and quantify data to identify emerging trends. Address intentional lapses in quality of care and abuse, including data sharing with law enforcement and the judiciary.
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Establish 501 (c) 3 status. Create a diversified base of funding sources. Hold benefits, festivals, fundraisers, raffles and auctions to maintain a steady income stream for the agency. Establish a board of trustees and a plan for continuous improvement. Apply to become a provider of survey, audit and quality assurance oversight services. Include members of the community on your board and ad hoc committees.
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