How to Return Clothes Purchased from Abercrombie and Fitch

Kids and adults alike love shopping at Abercrombie and Fitch. It is looked upon as a status symbol for some and a sense of personal style for others. In the event you purchase something from the store and on the rare occasion you find you have to return it, here’s how to go about returning clothes purchased from Abercrombie and Fitch.

Difficulty: Moderately Easy

Instructions

1. Retain your receipt and clothes tags. As with any store, returning your clothes to Abercrombie and Fitch with the receipt and tags makes it a very smooth transaction.

2. 
   Shop at Abercrombie and Fitch

   Speak to the manager if the employee does not allow you to return your clothes. If the manager does not agree to accept the returned clothing, request a customer service card and make note of the employee and manager’s name.

3. Call customer service. Explain the reason for needing to return the items. Using the term “manufacturing defect” seems to be the magic words that opens the door for returning clothes at Abercrombie and Fitch.

4. 
   Buying Clothes

   Ship the product back to Abercrombie and Fitch. If you made an online purchase, you can either ship the clothing back to them or bring it into the nearest location. Keep in mind; however, they do not refund the original shipping and handling charges for online purchases. If you don’t have your receipt, they will credit your method of payment with the last known price for the item.

Tips & Warnings

• If the store doesn't have the item you want in your size, call their customer service. Explain in detail the item you were looking for, have the name of the clothing and the item number. If you express extreme dissatisfaction about not finding the clothing in your size, there is a good chance they will ship the item to you without charging for shipping.
• To get the best prices at Abercrombie and Fitch, always shop at the end of the season and enjoy the clearance prices.
• Items purchased from a Abercrombie and Fitch retail store must be returned to a retail store and not shipped to the online location.

Resources

• Abercrombie & Fitch Return Policy
• User Experiences with Returns