How to Become an Insurance Claims Agent
Insurance claims agents are responsible for interviewing individuals about property and bodily injury to settle claims. They also negotiate with body shops to repair damages on vehicles, and ensure the insurance company isn't paying too much for repairs. Also, an insurance claims agent evaluates facts of an accident, and makes a liability decision based on the laws that govern the state. But many individuals interested in this occupation aren't sure where to start. Here's a guide to becoming an insurance claims agent.
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Instructions
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Earn a bachelor's degree. The majority of insurance companies hiring claims agents require a bachelor's degree, with preference given to candidates with a criminal justice degree. However, you can also be considered for a claims agent position if you have 3 to 5 years experience in the insurance industry.
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Seek an internship with an insurance agency. If you don't have any insurance experience, approach an insurance company about becoming an intern to learn more about the industry. This will allow you to make contacts and possibly secure a claims agent position.
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Search for entry level positions. If you don't have a bachelor's degree, you can become a claims agent by applying for positions such as an insurance claims processor or other administrative position. Once you demonstrate a working knowledge of the insurance agency, apply for a claims agent positing within the organization.
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Search for insurance claim agent positions. Progressive Insurance is consistently hiring for claims agents. Contact their Human Resources department to discuss open positions. Companies such as Monster and HotJobs also regularly post claims agent positions for large companies such as State Farm, AllState and Farmer's Insurance.
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Update your resume to appeal to claims agent hiring managers. Focus on communication skills, conflict resolution and understanding of the law. Check out Insurance Claims Agent resumes at Job Bank USA (see Resources) to brainstorm ideas for your resume.
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Tips & Warnings
Be prepared to work closely with auto body shops. There is a lot of negotiation in repairing a vehicle with auto shops. You will be responsible for understanding damage to vehicles, so you can ensure the shop is charging reasonable rates.
Contact insurance companies before submitting your resume. If you can make contact before sending your resume, it's more likely to stand out.
