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How to Know If a Sound Card Is Bad

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By Vinb2k7
User-Submitted Article
(2 Ratings)
Know If a Sound Card Is Bad
Know If a Sound Card Is Bad

You turn on your computer one morning, hoping to listen to the morning news, but there's one tiny little problem. You're not getting any sound out of the speakers. A few simple steps will determine what is wrong.

Difficulty: Moderate
Instructions

Things You'll Need:

  • Extra set of speakers
  • Another computer
  • Internet access
  1. Step 1

    Try restarting the computer to see if it does it again. It may be a freak incident.

  2. Step 2
    Volume isn't muted
     
    Volume isn't muted

    If that doesn't work then check to make sure that everything is plugged in and is turned on. This includes checking the wires from the speakers to the computer and making sure the speakers have power. Also check to see if the volume isn't muted or turned down extremely low.

  3. Step 3
    The sound card driver is working properly
     
    The sound card driver is working properly

    Check to see if the driver is working. Click the start menu, right click on the computer icon, and select properties. On the left hand side under task select device manager and select sound, video and games controller. Double click on your sound device to bring up the properties page. From here it will tell you if your sound card is working properly or not. If it isn't try reinstalling the sound card driver. If the sound card is not showing up at all, then it might be defective.

  4. Step 4

    The next step is to rule out the speakers. Either take them and hook they up to another computer to see if they work or you can take different speakers and hook it up to the computer to see if they work. If they do work chances are the card is defective.

  5. Step 5

    Before ruling out the the sound card is toast, try rolling Windows back to an earlier date by using System Restore which is located under accessories > System Tools. Restore the computer to a few days before the problem started to happen.

Tips & Warnings
  • The majority of sound cards are actually integrated onto the mainboard (motherboard) of the computer.
  • A sudden loss of sound is most likely a driver issue.

Comments  

miasavc said

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on 1/23/2009 I have tried this troubleshooting technique each time my computer's speaker doesn't work. Very good information!

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