-
Step 1
Call a spa to see if clients are ever left alone.
"One of the most disturbing practices happening in spas today is leaving clients unattended in treatment rooms," says Kile Law, owner of Blue Water Spa in Raleigh, NC. Rather than giving clients 100% of their attention, many spas actually have therapists working on two clients in different rooms at the same time. it is not unusual in some spas for a client to be left alone under a facial steamer or with a treatment masque on their face while a therapist starts a facial on another client in a different room. In some spas, facialists are performing waxing treatments on one client while another client is left alone waiting, for the therapist to return, often for extended periods of time.
Being left alone in a treatment room is not only uncomfortable and stressful for a client, but it can be dangerous. Clients could fall off a facial table, be burned by a steamer or end up with a reaction from a product left on their skin too long.
Many people going to spas are looking for stress relief, relaxation and a little "alone time" At Blue Water Spa in Raleigh, NC, the policy allows for quiet time when clients will sometimes drift off to sleep. Giving a person peace, stress relief and relaxation in a quiet, dimly lit room can be extremely relaxing. But a better, and safer alternative to having a therapist leave the room during a treatment is to have a therapist quietly and expertly massage the upper body, hands, arms, feet or scalp of a client receiving a spa treatment.
In order to determine the policy of a spa, ask the spa manger before scheduling an appointment or purchasing a gift certificate . A spa experience should be a client receiving 100% of a therapists attention, not sharing the therapist with another guest at the spa. -
Step 2
Call to see if therapists ate the spa have sales quotas. Quotas can mean the best interest of a client is not the highest priority.
-
Step 3
Avoid paying up front for spa packages. Many spas with cash flow problems, or even some preparing to close their doors will offer specials on packages and collect money up front from clients. Reputable spas offer individuals treatments, not packages only.
