How to File Complaints Against Banks
One of the problems with banks, especially big chains, is that consumers have no ideas who to go to if they feel their bank is taking advantage. Banks can and do take advantage of consumers mainly with excessive fees. They also pick and choose which customers they will "help" and which ones they will let "drown". Contrary to popular belief, it does not depend on your credit history, length of time you have done business with the bank or the amount of money you have in the bank. Sometimes decisions are made based on the bank manager's likes, dislikes and preferences. The good news is that you can file a complaint against your bank and this article will tell you where to file your complaint.
Other People Are Reading
Instructions
-
-
1
Find out who supervises your bank. To file a complaint against your bank, you need to know who the bank is responsible to. The old saying "everybody got a boss" is true and you need to find out who the boss is. You can visit your State Attorney Generals' Office or Americans for Fairness in Lending website to help you figure out who supervises your bank or lending institution.
-
2
File with all of the agencies. If you can not find out who your bank's boss is, the Americans for Fairness in Lending Organization recommend you file your complaint with the Office of the Comptroller of the Currency, the Federal Reserve Board, and your State Banking Office. You should also file a complaint with your states' Better Business Bureau.
-
-
3
Write Congress. Send a letter to your Congressmen, Congresswomen, and State Representatives about the complaint filed against your bank. Let them know that predatory lending and excessive fees can no longer be tolerated and that you expect them to do something about it.
-
4
Get your documentation. Have documentation ready to support the complaint you are filing against your bank or lending institution. Any good mediator will want to see documentation supporting your claims of unfairness and the complaint filed against your bank.
-
1
Tips & Warnings
Visit the links in the resource section to learn more about where to file a complaint about a specific issue such as overdrafts, credit cards, loan, or other checking account issues.
Resources
- Photo Credit Photo by Pafcool2 courtesy of Wikimediacommons
More Like This
Comments
-
Traqqer
Feb 05, 2009
Contrary to popular belief, complaining does not make one a "bad" person....it actually helps to set things right. It keeps the complacent industries in order (sort of a checks and balances kind of thing). So, complain away I say....banks certainly need to be complained at, especially for the mess they put us in with the economy (well, they're not completely at fault, but should shoulder some of the burden). Complain, complain, and complain....long live the complainers! -
MIghtyDreamer
Feb 01, 2009
This is an excellent article on filing a complaint about a bank and should be filed by everyone for future reference. You just never now. I had an experience with a bank,but it was not worth my effort; just didn't find that particular account beneficial or worth the effect, BUT if I did, this article would have been an excellent reference to file a complaint against it. good job!
-
Biscuit4u
Jan 05, 2009
This is some great advice to keep in mind. Thanks
-
Kim Marie
Jan 05, 2009
I did this against another bank that was harassing me for no reason because I had the same name as a debtor. Filing with the state online is easy and quick and will get the ball rolling! Thanks!
-
Tommie Sandlin
Jan 05, 2009
Thanks for this great info!!!
